Dear Customer, dear Partner,
Unfortunately we have been frequently informed about the delays of our express shipments.
We sincerely apologize for the inconveniences caused by late delivery or even loss of ordered goods.
This does not correspond in any way to our service promise to our customers and partners.
Nevertheless we ask you for understanding as the current problem lies in the recent hacker attacks on the server of one of the key logistics companies we are working with. Its server is currently overloaded. Works on problem solution are being carried out. Delayed shipments will be completed.
We continue to make our best to further keep our service standards at the same high level.
We look forward to a good cooperation with you and thank you for your understanding!
Your DIXION Team